Peran Digitalisasi Koperasi Terhadap Peningkatan Kualitas Pelayanan dan Kinerja Keuangan di KSPPS BMT Alhikmah Semesta

Abstract

This research provides clarity on cooperative digitalization, namely the development of cooperatives that utilize technological media to facilitate cooperative business operations through digitalization-based applications at KSPPS BMT Al Hikmah Semesta, Jepara Regency. Cooperative digitalization is an effort to change the way cooperative management works in general to digital cooperative management. KSPPS BMT Al Hikmah Semesta is one of the financial institutions that is guided by sharia and brings up digital service innovations, namely through a digital application called the Alhikmah Mobile Application used by members to transfer between accounts, check savings, pay BPJS, purchase electricity tokens, and so on. After the digitization of transactions carried out at KSPPS BMT Al Hikmah Semesta Jepara Regency, members became more practical because these transactions could be carried out wherever they were, thus facilitating cooperative business operations.